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LADWP Financial Assistance Programs

We know managing your energy bill can be challenging – especially during the COVID-19 pandemic. That’s why LADWP offers a variety of financial assistance from payment plan options to income-based discount programs. All of these programs are designed for your individual situation to help you manage costs and make ends meet. 

Under the Low-Income Discount Program, if your income and household size qualify for this rate and your application is approved, LADWP will apply a discount to your electric and/or water bill.  Senior citizens, customers with disabilities, customers on life support equipment, and those who meet physician-certified requirements may also be eligible for a special discount on their LADWP bill as well. 

LADWP payment plans and payment arrangements are available to customers who may be short on cash and their bill has become delinquent.  Just call (800) DIAL-DWP to discuss the various options available to help you continue to make bill payments.   

The State of California also has programs available to help you pay your utility bills. The Low-Income Home Energy Assistance Program (LIHEAP) provides financial assistance for low-income customers to offset the costs of heating and/or cooling dwellings and/or to have dwellings weatherized. LADWP customers can also receive assistance through the State’s Low Income Household Water Assistance Program (LIHWAP) and the Emergency Rent Assistance Program. For these State administered programs, visit their program websites directly to determine eligibility and to apply. 

LADWP also has a wide variety of conservation-related programs to help customers conserve water and energy to help you save money on your bill. Visit for a complete list of these programs or call (800) DIAL-DWP to speak with a representative about ways you can save water, power and money.

LIHWAP - Low Income Household Water Assistance Program
A State of California, California Department of Community Services administered program

LIHWAP offers assistance for low-income Californians to help manage their residential water utility costs. California was allocated $116 million in one-time federal funding to provide LIHWAP assistance. An application is required. Complete program details and to apply: LIHWAP website. The following local groups are available to assist: 

Pacific Asian Consortium in Employment, 213-353-3982

Maravilla Foundation, 323-721-4162

Long Beach Community Action Partnership, 888-351-4061

Rent and Utility Assistance Program
A State of California, California Department of Housing and Community Development administered program

Financial assistance to help pay rent and past-due utility bills is available to tenants that meet income requirements. An application is required. Complete program details and to apply: Rent and Utility Relief program website.

For more information on these programs and to apply, visit